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opinions: Grohe or Moen?

shel_khipple's picture

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I can't imagine faucets need to be repaired that often, but I've heard that Moen is unbeatable for service and availability of replacement parts. Still, Grohe has better styling and a pretty good reputation.....

(post #89108, reply #1 of 20)

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I've never had to repair a Grohe. I have had to get parts from Moen, they were always quick to deliver and there was never a charge.

(post #89108, reply #2 of 20)

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Our Plumber calls them 'Groan'
He hates them say the are hard to workon and are not as reliable as Moen

(post #89108, reply #3 of 20)

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I've had to repair Grohe ladylux faucets numerous times, cartridge problems. But moen is low end and doesn't sell at all, and looks like it. Question is whether it's for you or a customer. I have only put in one moen faucet. It had no problem but it never impressed anyone. Names mean a lot, whether it makes sense or not.

SHG

(post #89108, reply #4 of 20)

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I like Delta's upper line better than either Grohe or Moen. Better made, longer lasting, and look great. Also, they are probably the easiest to get parts for if you ever do need them.

James DuHamel

(post #89108, reply #5 of 20)

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I have Grohe and have had no problems. I've had Moen and Delta and have had to frequently change Moen carts and Delta gaskets because of wear and mineral build-up. Grohe is self-cleaning ceramic disk: Moen and Delta are not, and I have hard water on my cold side in kitchen. Plumbers carry lots of Delta and Moen parts in their vans for a reason, and they hate foreign products. Grohe parts must usually be ordered. If you wish to have your faucet up and running in a few hours, choose Delta or Moen, even though you'll likely be repairing them more often. Instead of "Groan," plumber should have said, "Moan."

(post #89108, reply #6 of 20)

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I push Moen for value. i replace fewer Moens than any other. I have no problem getting replacement cartridges for either Moen or Delta. Plumbing supply house gives me new Moen cartidges without asking. A regional Delta distributor with all the parts is about 6 miles from my house. Grohe is one of the best built & stykish faucets out there but when a client is looking to trim $ on a bath remodel that's already over $15,00 the top of the line faucets are the first to go.

(post #89108, reply #7 of 20)

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WHAT ROB SAID
MY FEELINGS EXACTLY,The only time I really push Grohe is for pull-out sprays. Nothing but problems with most other brands of pull-out. I,ve also found Aqua Brass to be good value for basin and roman tub fillers.

(post #89108, reply #8 of 20)

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If I am not mistaken, all of the faucet brands listed above are owned by one company, Masco.

The interesting thing to me has been that they have managed to maintain enough differentiation between them all that it does not have to feel like all one company (something GM would kill for!).

Anyway, just thought I'd chime in with this useless information.

oops, Grohe is not the same as Groehn (sp?), is it? Definitely Moen and Delta are owned by Masco, and I THINK there is another called Groehn, or something like that, I remember laughing that 'moan' and 'groan' were all in the Masco-tech family back when I used to work for one of their (many) companies.

"Oh... never mind",
Miss Emily Litella
(a.k.a. Gilda Radner)

(post #89108, reply #9 of 20)

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Kerr

Moen is owned by Fortune Brands which also makes MasterLocks, Titlesless golfballs, and Jim Bean whiskey among other brands.

These are the US plumbing brandss from Masco; Alsons, American Shower & Bath, Aqua Glass, Brass Craft, Delta Faucet, H&H Tube, Mirolin, Peerless Faucet, Plumb Shop, Watkins Manufacturing.

They also list several European brands, none of which I am familar with.

(post #89108, reply #10 of 20)

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go with Moen!......I have heard nothing good about grohe. the architect I'm working with now tried to push it and the plumbers and suppliers frowned upon using the grohe brand.

(post #89108, reply #11 of 20)

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Steve,

I've got to agree with you add my voice to your comment on mineral build up. If you live in an area with hard water you can expect Moen and Delta to need parts with regularity. That's why the parts' displays are always so large.

Grohe is higher, but then you get what you pay for - at least that's been my experience. Not only that, but my wife likes them too.

Cliff.

(post #89108, reply #12 of 20)

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BTW... there are 2 Grohe's.. one is Grohe... & the other is Hans Grohe.. some kind of family beef split them into 2 companies....

and...

Grohe vs. Moen .... i vote Grohe

(post #89108, reply #13 of 20)

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Moen ain't what it used to be. Lots of plastic where you don't want it like inside handles and stems. I'd vote for Kohler.

(post #89108, reply #14 of 20)

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o.k. guys, the true test: what do you have in your own house?

me? 100% grohe

mace

(post #89108, reply #15 of 20)

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Mace's Call For Vote:

Kitchen: Grohe
Baths: American Standard
Common Thread: All have ceramic valves.

(post #89108, reply #16 of 20)

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Grohe, one shower valve Moen....in the man's shower close to the back door.

(post #89108, reply #17 of 20)

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I have had a $300+Grohe for 3 or 4 years on kitchen sink. No problems.

Some quirks :
- Grohe had no 1 800 number - probably a German thing (we designed it, its perfect, we don't want to hear from any whining customers)
- flex connections were too short on my sink - be sure to connect to the free end, don't try to take them off and put on a longer piece, as they are metric where they screw to the faucet - Grohe did not redesign that part for the US market.

(post #89108, reply #18 of 20)

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Hey theyuh...
A few years ago, I was working on a kitchen renovation where the owner chose "Chicago" brand faucets. The plumbers, from a fairly well respected company, said he was very impressed by the owner's choice, and that Chicagos are very good faucets, mostly used in lab settings. Ever since, I've kept my eyes open, and sure enough, lots of genetics and chemical labs use Chicago faucets...
I just took a few minutes to search, and there is a website: "www.chicagofaucets.com"

(post #89108, reply #19 of 20)

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yes, Chicago faucets kick a**.

Even they are not built as hefty as they used to be (when you find a real old one, they usually work as good as new, or have servicable parts, the handles and stuff are fatter than the ones you get from them today), but they are definitely built for the long haul commercial situations. Feel nice in the hand, but after they are installed the 'heft' is not always as noticeable.

A good option to look at, I think, when you want 'classic good looks and feel'.

(post #89108, reply #20 of 20)

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My wife has chicago faucets in her business and they are well made.

I have had problems with T&S faucets made in upper south carolina - bad initial machining