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The poll question got me to thinking about how we use big box stores and lumberyards.
I admit that I love the big boxes for tools and incidentals off-the-shelf. They are convenient because they usually carry a far greater selection and scope of goods than can the lumberyards.
However, unless it is a few sticks of lumber, I would never order my lumber through there.... nor any specialty products or special orders.
For instance, I just ordered a custom-sized steel entry door. I wouldn't dream of ordering such an item from a BBS.
There is also the element of loyalty where I do prefer to deal with a certain few lumberyards because I am used to them, their quality of product and the service they provide... HOWEVER, their is also the matter of sheer business convenience of going to a larger place that carries all things in one place when it comes to the goods that are standard fare anywhere, such as screws, nails, adhesives, tools, hardware, etc. Not to mention that a lot of the purchases form BBS is due to my being on a project and needing a few things when I am near the BBS but miles from the nearest of my regular lumberyards.
When you're this good, EVERYONE wants a crack at you!
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I refuse to accept that there are limitations to what we can accomplish. Pete Draganic