Our windows are Weathershield true divided light casements.
Within weeks after they were installed, three exterior panes in sashes on the south face of the house cracked with no apparent cause â€“ in the same odd pattern, like an inverted â€œUâ€. Weathershield is replacing these sashes. They sent 2 of the 3 replacements, though they got lost in our supplierâ€™s warehouse for three months and when they did arrive they were the wrong color. New ones are supposed to arrive next week.
Now, another similar crack has appeared in a different sash, also on the south face of the house.
Clearly, something is wrong here. Multiple window panes should not just crack with no apparent cause. I canâ€™t imagine itâ€™s anything other than a manufacturing defect.
We spent over $70,000 on these windows. I do not want to be constantly having cracked windows on an extremely expensive house â€“ even if Weathershield replaces them as they break, it would be a huge hassle. The only foolproof solution I can think of is for them to replace every sash in the house now. I canâ€™t imagine this will go over too well with our contractor or with Weathershield, and the very thought of it at this stage of construction makes my head hurt. Any thoughts or other suggestions?