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Experience with Malta Windows and Doors
I am considering various options for widows both replacement and new for upgrade as well as an addition to a 140 year old home. One of the manufacturers I have been considering is :
Malta Windows and Doors
244 THirteenth Street
369 Malta Ohio 43758
Does anyone have experience with this company or the product. I was lead to consider them by a friend who has ben in the window supply business for 30 years. Any thoughts comments or experience would be appreciated thanks.
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Hello I am the new (post #205049, reply #1 of 15)
Hello
I am the new Commercial Sales Manager for Malta Windows and Doors based in Carlisle PA. Our company, Light Styles Ltd has partnered with Malta last fall to help grow sales and distribution of this manufacturer.
LightStyles was the Mid-atlantic Distributor for Marvin Windows and Doors for 16 years, so we have extensive exprience in the industry. If you compare the product, you will find that it has superior qualites, fit-finish and engineering. While the name Malta has been associated with windows for 120 years, todays product is completely new, in order to meet todays stringent standards.
I hope you take time to investigate the product more.
Contact me if you would like further information.
Sincerely
Marc Held CSI,CDT
Malta Windows and Doors
800-326-5914
410-259-2733 Mobile
mheld@lightstyles.com
www.maltawindowsanddoors.com
Malta Doors and Windows (post #205049, reply #2 of 15)
Hello Marc,
I have the original Malta windows in my home that was built in 1988. If I needed sash or jamb parts would the 'new' Malta be able to help?
Thank You
Jim (post #205049, reply #3 of 15)
I have hopes that he does come back so we know the above wasn't just a cheap advertisement for a potentially service poor distributor.
Nothing burns my [JOBSITE WORD] more than a salesman that starts looking the other way when you ask a question.
A Great Place for Information, Comraderie, and a Sucker Punch.
Remodeling Contractor just outside the Glass City.
http://www.quittintime.com/
Malta Doors and Windows (post #205049, reply #4 of 15)
I had contacted Malta a while back after they had gone back into business. The folks that re-started the company I believe were former employees. They told me that their window designs had changed and the only way I could get parts were if they were laying around the warehouse. I'm interested to see what will happen this time around. Around here the salesman say 'yes' to anything you want....whether you actually get it is another matter.
Doesn't somebody's signoff say 'tell them can do anything and then go and figure out how to do it' ?
that boy...... (post #205049, reply #5 of 15)
seems to be a sales rep for a company in Pa. that happens to sell their windows, don't know if he's gonna be much help.
I hate the run around-salespeople that are with a company for a long time-they I might believe. But the new guys just fresh from a BA in business.................shoot-they'll hop companies like a jack rabbit.
Customer had a rep from Pella-out of Detroit- that said for him to provide anchoring straps would be 4.75 each and we needed maybe 40. This was to take the place of the flangeless (customer called me after ordering) windows that totaled over 10,000.00.
I heard the conversation and could only reply "tell him to go [JOBSITE WORD] himself".
Put Kay on the phone (she's been with the company for a long time-in house sales)..........................
All she could say was "he's new".
I couldn't hold back. I got on the phone with the "new" guy and we had a talk. Well, I had a talk-he had to listen. What did they teach you in school? Charge someone 150.00 for something that you should have known was needed in lieu of fins after they ran over 10 grand through you?
How bout we take that and digest what it could mean. He's a homowner, this might be the last you 'll see of him. I'm a dumb remodeler, and with your attitude this might be the last you'll hear from me. My customers are important, the most important part of my life (after the usual real close people you know) and when you treat them like crap, well son-you're getting some of that on me too.
Jeezus, what got in to me-I'm normally not this way..................
A Great Place for Information, Comraderie, and a Sucker Punch.
Remodeling Contractor just outside the Glass City.
http://www.quittintime.com/
Tellin' it like it is (post #205049, reply #6 of 15)
You're just telling it like it is.
What you told him was probably better than anything that he learned in school. It's a lesson that he won't forget and will serve him well when the situation comes up again. Life experience is a great teacher....hope you aren't planning on retiring anytime soon.
At 62........ (post #205049, reply #7 of 15)
I've come to realize that each year gets exponentially harder.
A Great Place for Information, Comraderie, and a Sucker Punch.
Remodeling Contractor just outside the Glass City.
http://www.quittintime.com/
Reply to Comment (post #205049, reply #8 of 15)
62? Nope you've got a long way to go....plenty of gas in the tank. In your line of work age and experience are an asset which will get more valuable as time goes on.
It only gets harder if you (post #205049, reply #9 of 15)
It only gets harder if you take those little blue pills.
We are like tenant farmers chopping down the fence around our house for fuel when we should be using Nature's inexhaustible sources of energy -- sun, wind and tide. ... I'd put my money on the sun and solar energy. What a source of power! I hope we don't have to wait until oil and coal run out before we tackle that. --Thomas Edison
You two goofballs. (post #205049, reply #10 of 15)
The work might appear easier, but believe me-even learning to work smart doesn't make it easier. Working by myself has it's benefits and as I age, has it's drawbacks. I know how to do it, question is-can I do it.
And as far as off work-I can honestly say for some reason, I perk right up.
A Great Place for Information, Comraderie, and a Sucker Punch.
Remodeling Contractor just outside the Glass City.
http://www.quittintime.com/
I perk right up (Snicker ;) (post #205049, reply #11 of 15)
I perk right up
(Snicker ;) )
We are like tenant farmers chopping down the fence around our house for fuel when we should be using Nature's inexhaustible sources of energy -- sun, wind and tide. ... I'd put my money on the sun and solar energy. What a source of power! I hope we don't have to wait until oil and coal run out before we tackle that. --Thomas Edison
Malta Windows and Doors (post #205049, reply #12 of 15)
Hi again folks.
Sorry, I didnt know there was activity on the blog post I made.
Attached is the official service procedure for Malta Windows.
If I can be of further assistance, please contact me directly.
By the way, LightStyles is one of the new owners of Malta. We handle the Marketing, Sales, and Logistics.
Marc Held
mheld@Lightstyles.com
Marc (post #205049, reply #13 of 15)
This isn't a blog, it's a forum. There's an active topic, you post, you should return.
It's not a place for free ads.
If you have something to add to the discussion, feel free to add it.
Sounds odd, no? No ads, please add.
So, discussion or ad? Your choice.
thanks.
A Great Place for Information, Comraderie, and a Sucker Punch.
Remodeling Contractor just outside the Glass City.
http://www.quittintime.com/
Malta Windows (post #205049, reply #14 of 15)
Hi,
There was clearly a need to share that our company is in business and what is serviceable.
No adverts were posted.
If anyone needs assistance or has questins regarding Malta Windows, please dont post here, as I may not see it. Kindly email me directly - mheld@lightstyles.com
Marc
Marc (post #205049, reply #15 of 15)
You should have a checked box in your profile that has this site send you an email if there's action in this thread. (that of course assumes that function is working)
By providing answers here to a question, you enable others to see it right here on the board.
It also gives information on how problems with the windows might be solved-surely a good marketing tool in action.
A Great Place for Information, Comraderie, and a Sucker Punch.
Remodeling Contractor just outside the Glass City.
http://www.quittintime.com/