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I am getting a bit frustrated as I try to order some Andersen basement utility windows. They will be installed within a few inches of grade and I was under the impression any window withing 18 inches of floor (ground) level needs to be tempered.
The andersen website shows these windows are availible with both tempered and untempered glass. When I went to the local Andersen dealer they went through their software application for specifying all the window details and there was no tempered glass option. The sales rep called his next higher up source of andersen info who told him tempered glass is not availible.
Do I go untempered?
Do I look for a different window that comes tempered?
Do I look to different manufacturer?
I appreciate any thoughts on this as I want to get the windows ordered monday morning.