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susiekitchen's picture

On top of everything else I need to fix around here, the master bath needs an emergency fix and I'm going to also replace the toilet at the same time. I've been looking at the Toto and Kohler toilets and comparing flushing systems. I don't have experience with most of these types (my work is mainly kitchens) so I'm having a hard time choosing. I'm also currently working with a bath remodel client on selecting her toilet. Got info from the local showroom, but hope someone out there can give me some feedback about performance and problems from actual experience.


Here are my criteria, in no order:


Enclosed trapway (prefer the Toto)


2 pc. preferred for more traditional look


Reliable flushing mechanism (no more breakdowns 2 hours before the dinner party)


Good bowl cleaning


Quiet operation


Look forward to hearing your comments!


 


 

(post #81056, reply #37 of 66)

We bought a high end Toto with the Sanagloss feature and were given these stern instructions about not ever using a strong cleaner on the bowl for fear of ruining the Sanagloss. After a few months with an intolerable ring, we went for the strong stuff. So what? It's clean. I think Sanagloss is a crock, but the toilet is otherwise great.

(post #81056, reply #43 of 66)

Good to know...hope it's as good as it sounds. I have pared down my cleaning agents to Windex, baking soda (solo and with vinegar), Bar Keeper's Friend and those nice Mr. Clean white cleaners. Was the ring from something in the water??

(post #81056, reply #44 of 66)

I've installed 3 Totos in our old house over the past 2 years--three different models.  I researched the "soy paste" flush studies and was convinced Toto was the way to go.  So far, no plugs!  They're great.  Sure you pay more for Toto, but one of the worst things in the world is to have a house guest plug and overflow a toilet.  Who needs that? 


Don't forget to order the elongated bowl unless you have a very small powder room.  (we do)


Marc

(post #81056, reply #40 of 66)

I've got that exact one! 


Actually, I've got two of them.  One of them ready to be installed, one I'm going to break into tiny pieces and either tile with or throw away.  See, I mangaged - after having had it in my house for only 30 minutes - to skip the lid off the tank and into the still seatless bowl. Crack - tinlkle - crunch.  I made a $700 boat anchor!


I did get to use the other one i replaced it with a few times, and it seemed to work OK.  I don't have the same confidence with that one that I have with the Champions.  But I got it for the looks, and for it's perceived quality... and because it wasn't a Kohler!


I really like the looks on it too.


Rebuilding my home in Cypress, CA


Also a CRX fanatic!


If your hair looks funny, it's because God likes to scratch his nuts.  You nut, you.

YAY!  I love WYSISYG editing!  And Spellcheck!

____________________________________________________

(post #81056, reply #41 of 66)

Ouch! That's a high-priced anchor...hopefully I won't break mine, I don't have a boat.


So glad you like yours..I'm looking forward to getting mine in. The plumber's coming tomorrow to look at the layout (we're moving across the room). After the rough-ins are done, I get to do the finish work.

(post #81056, reply #20 of 66)

I replaced two piece of American Standard toilets last year which had to be the worst toilets I've ever had the displeasure of using. Replaced them with G-max Toto's and am really pleased. Haven't had to use the plunger since.

(post #81056, reply #24 of 66)

Put Toto's in my house per recommendation from a local small town plumbing supply house.......said they'd had one in their shop for 15 years and had flushed everything short of shoes....probably a pretty accurate statement seeing as how they have plumbing workers in and out all day long.


Delighted with ours....used to plunge American Standards in our old house daily. Been in our new home 1 1/2 years and only had a couple of plunges....the old double ply super soft half a super sized roll....larger wad than a shoe.


Pedro the Mule

  

"What you leave behind is not what is engraved in stone monuments, but what is woven into the lives of others."

(post #81056, reply #25 of 66)

I was going to put in 2 of the A.S. "Champions" after viewing their performance at a show. My plumbing supplier talked me out of it and into the A.S. "Cadet 3". Price is less that the Champion, but the quick, quiet flush and very quiet refill are great. Way better than the Kohlers we had before. As for the Toto, I used one over at a friends on Sun. and it, for the price, was just exactly the same as my Cadet 3's. One drawback to the Toto is that every time I work on something over there and need to turn off the house water, I need to turn off the Totos also. I have never read the instruction manual, but my friend said that is what it says to do, so we do it.

Never fear the want of business. A man who qualifies himself well for his calling, never fails of employment.
Thomas Jefferson
3rd president of US (1743 - 1826)

Never fear the want of business. A man who qualifies himself well for his calling, never fails of employment. Thomas Jefferson 3rd president of US (1743 - 1826)

(post #81056, reply #26 of 66)

Toto rules. Not all their thrones have the super-duty flushing, however. Be sure to get one with "G-Max" if you buy Toto. We used to plunge the Wellworth every couple weeks. The Toto is in service for almost 3 years and not once has it needed plunging.

Another cool upgrade was the "Sanagloss" finish. It is a super-smooth glaze, smooth at the molecular level, that greatly reduces the need to clean the bowl. It cost $50 extra on a one-piece Toto, and was worth every penny.

Bill

(post #81056, reply #27 of 66)

In 1998 I installed Toto toilets in all 4 bathrooms, they were just the standard line that I purchased at a plumbing supply store. I was having anxiety attacks over the thought of a house full of low flow toilets. I can't speak to which manufacturer is best, but I have had nothing but great service of my Toto's and wouldn't hesitate to install them in my next home 

(post #81056, reply #29 of 66)

I honestly do not believe there is any big difference among the major toilet manufacturers.


I have installed and lived with some version or another of just about all of them.


For price and style choices, American Standard is quite good and have never failed me in my own home. I have also lived with an Eljer that I purchased as a very inexpensive temporary unit while one of my baths awaits a face lift. My summer home has a Toto that has stood up very well.


While one particular unit by one of the manufacturers may cause someone some trouble, another by someone else will give somebody else a headache.


The only recomendation I would make, is that you buy the unit from a plumbing supply house as opposed to one of the big box chain stores.




J. D. Reynolds
Home Improvements



 



 




R.I.P. RAZZMAN

 

 



(post #81056, reply #42 of 66)

Having spent 9 months of my life working at the orange he--hole, I stay away from big box as much as I can. We have a very reliable plumbing supplier that stocks this particular Toto....how good is that!! Appreciate your input!

(post #81056, reply #47 of 66)

Sounds like you might have some interesting stories Susie

 

 


Welcome to the
Taunton University of
Knowledge FHB Campus at Breaktime.
 where ...
Excellence is its own reward!

 

 

Oh Well,

We did the best we could...

(post #81056, reply #51 of 66)

Do have some, just wish I could remember any of them. Isn't it he-- to get old?


Fortunately, at least I have very few horror stories. My clients are pretty great on the whole...now the builders are a whole 'nother story!


My favorite comeuppance story has nothing to do with plumbing, kitchens or anything else. Back when I was doing store design I was working on corner display  for a mannequin in the "dressy/bridal" section. Of course, mannequins are not 5'-2" and anything in a corner gets enormous  very quickly, so this what kind of designer was I, etc. The installers had already verified it could be delivered in 2 sections, and eventually it was.


For that same project my boss designed a 3-tiered round display for the first floor completely covered in laminate in one piece. Read big and heavy and being delivered to a store built sometime in the 30's. My boss insisted it be in one piece. Looked like a big plastic wedding cake.


After the fixtures were delivered the shop foreman pulled me aside in the shop and asked me if I had heard about the problem with the delivery. I was all but ready to accept I screwed up when he got this big smile on his face and told me the mannequin display was fine. But the wedding cake wouldn't go in the front or rear doors, would go through the dock door but wouldn't go anywhere past that. He said they had to carry it around to the front and saw it in half to get it in the building, then reassemble it and order laminate to recover it. Ah, vindication!!


Sorry to get so far off subject!

(post #81056, reply #36 of 66)

Sterling brand is my favorite,no call backs, have just removed Kohlers from a Mcmanshon, couldn't flush anything, hauled them to the dump

(post #81056, reply #39 of 66)

I have installed almost every brand of toilet out there & at one point or another have had to fix almost every kind of toilet out there.


Kohler & Toto are both quality.


The only thing that won't clog is an out house.



“The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing.”Albert Einstein

 

(post #81056, reply #46 of 66)

"The only thing that won't clog is an out house"

Guess again, LOL
Why do you think they invented indoor plumbing?

 

 


Welcome to the
Taunton University of
Knowledge FHB Campus at Breaktime.
 where ...
Excellence is its own reward!

 

 

Oh Well,

We did the best we could...

(post #81056, reply #48 of 66)

Full is not the same thing as clogged. ;-)


“The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing.”Albert Einstein

 

(post #81056, reply #50 of 66)

They got tired of digging or ran out of backhoes....

(post #81056, reply #45 of 66)

http://www.terrylove.com/crtoilet.htm


 


btw ... the lower end Toto's usually rate the highest.


Jeff


    Buck Construction


 Artistry In Carpentry


     Pittsburgh Pa

    Buck Construction

 Artistry In Carpentry

     Pittsburgh Pa

(post #81056, reply #49 of 66)

susie... i'm a big toto fan..


 but last month i replaced the two toilets in our daughter's house with some


two-piece units i bought at HD..


 i was super impressed with the flush... and the mechanism was foolproof


they were relaitvely cheap too....( less that $200 including seat )


 now if i can only remeber the brand & model....


 i wanna say American Standard.. with a big green label... and the discharge diameter was 2 3/8


oh, yeah.... there was a picture of a gallon of golf balls being flushed.. and the flushing action makes me believe it was no exaggeration


Mike Smith Rhode Island : Design / Build / Repair / Restore

Mike Smith Rhode Island : Design / Build / Repair / Restore

              www.mfsmithbuilder.com

(post #81056, reply #52 of 66)

Mike,


Maybe it was the brand in the commercial where the guy sees the really hot lady plumber going to a job next door and runs upstairs and flushes towels, candles, bottles, etc. to stop up the toilet and can't. Funny, I can't remember the brand, just the guy dumping dog food down the loo when his wife passes by the door!


The consultant at the local Kohler showroom says you can't flush a toothbrush...her 17-year-old tried it. His dad made him remove it and clean the toilet out...priceless!


Thanks for your input!

(post #81056, reply #54 of 66)

That commercial was Kohler.


http://www.youtube.com/watch?v=C_RLXfxtouE



“The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing.”Albert Einstein

 

(post #81056, reply #53 of 66)

BAHAHAHAHAAHA!


 


You're one of us now - You've been converted to Chanmpions!


And yes, that flush is super awesome!


Rebuilding my home in Cypress, CA


Also a CRX fanatic!


If your hair looks funny, it's because God likes to scratch his nuts.  You nut, you.

YAY!  I love WYSISYG editing!  And Spellcheck!

____________________________________________________

(post #81056, reply #58 of 66)

Twas those dimpled balls that got your attention

 

 


Welcome to the
Taunton University of
Knowledge FHB Campus at Breaktime.
 where ...
Excellence is its own reward!

 

 

Oh Well,

We did the best we could...

(post #81056, reply #55 of 66)

We've got two Kohler Santa Rosa toilets in our new (to us) place. Two clogs in nine months which is a miracle after the early 1.6 gal. Eljer in the old house .......... drinking a couple bottles of Guiness seemed to be enough to plug it up. Plunger was a weekly if not more often occurrence. If I were doing a replacement I'd go ADA/Comfort Height. I'm 6 ' with hip and knee replacements- it would make life easier. I think the elongated seat/bowl is far more comfortable than the round. You mentioned the 2pc traditional look; I'm not a fan of "modern" but I've found the one piece (which the Santa Rosa is) much easier to clean (bonus points with DW)- no hidden nooks or crannies.  At some point  we'll be putting a bath in downstairs and I've asked plumbers on jobsites I work at "Kohler or Toto?" and the anwser generally seemed to be they're both good.

(post #81056, reply #56 of 66)

I started thinking a 2-pc, but it turns out that the Guinevere is actually a 1-pc with transitional/traditional styling. Seat height is 17 1/4, which I think is going to be good for my husband who suffers from arthritis.


Have always liked Kohler product quality...like that they're a family-owned American company, too. Glad to hear the plumbers think both are equally good.


I have lived in 5 houses and have never had a bathroom fixture that I picked out myself, so it'll be great to have the style and color I want finally!

(post #81056, reply #57 of 66)

Not having to quickly look between your legs before it overflows to see if you need the plunger isn't too bad either. ;)

(post #81056, reply #60 of 66)

I'm looking forward to not having to tell our dinner guests that they'll have to take off the lid and fiddle with the mechanism to get the thing flushed...we've had to do that a couple of times!

(post #81056, reply #59 of 66)

Answering the OP, I think once they find experience the Washlet, women overwhelmingly tend to prefer Toto. Once you get used to Washlet, there's no going back to the crude manners of the past.

Now, for the Japanese point of view. Toto is after all, a Japanese company. My Japanese MIL is building a house, so I'll give you the incredibly fussy Japanese housewife's perspective.

Toto is the Toyota of toilets. Repeat that 20 times quickly.
Other makers are NAIS (Panasonic) and INAX. They all make pretty much the same models and features at the same price range.

However, one that has been gaining market share is NAIS. There are three reasons. One, the superior self-cleaning function, which vastly reduces houswork. Two, NAIS has built-in armrests for assisting senior citizens. Three, and most importantly, NAIS uses instant hot in the washlet and also in the heated seat, which saves 70% money on electic bills over Toto.

I know there are some NAIS washlet type products on the US market, and it deserves some looking into, perhaps.