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Reasons NOT to use Fibertec Windows for your Home

ColoMtn's picture

Reasons NOT to use Fibertec Windows for your Home (post #211319)

Per a phone call 4/15/15 from Fibertec, they have expressed concerns that my original posting unfairly places them in a negative light. To avoid the potential optionof Fibertec taking legal action for perceived damages, I am temporarily removing this post so that I can discuss Fibertec's concerns with them and substantiate my claims in greater detail for their awareness. Once completed (shortly) I will repost my thread with any potential corrections.
 
In providing this feedback in this thread my sole intent is to educate others about my personal experiences in dealing with Fibertec in an objective and accurate manner. My original posting had that intent. I will update as necessary should any inconsistencies be found but without losing the objectivity of what I consider to be an overall negative personal experience. Just as individuals are free to post positive experiences, so also should individuals be able to post negative experiences provided they are objective and correct

I recently bought some (post #211319, reply #1 of 3)

I recently bought some replacement sashes from Andersen and was amazed how well packaged they were -- virtually bullet-proof.  And, when the first shipment turned out to be wrong (the guy at the factory must have pulled the wrong print), they were *very* responsive and had the new (and correct) items to me double-time.


Of all the preposterous assumptions of humanity over humanity, nothing exceeds most of the criticisms made on the habits of the poor by the well-housed, well-warmed, and well-fed.  --Herman Melville

That's what I would have expected as well (post #211319, reply #2 of 3)

DanH wrote:

I recently bought some replacement sashes from Andersen and was amazed how well packaged they were -- virtually bullet-proof.  And, when the first shipment turned out to be wrong (the guy at the factory must have pulled the wrong print), they were *very* responsive and had the new (and correct) items to me double-time.

 

And for a window package the cost of a nice car that is the kind of responsiveness / service / responsibility taken that I would have expected as well. Glad your experience with Andersen was a good one, Fibertec could learn quite a bit from that model...

Mtn (post #211319, reply #3 of 3)

thank you for bringing this back and best of luck in an amicable outcome.

A Great Place for Information, Comraderie, and a Sucker Punch.

Remodeling Contractor just outside the Glass City.


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