WARNING: Craftsman Compressors are Junk!
I've long held it a standard never to buy craftsman power tools, only hand tools, and only certain hand tools at that. (Mostly mechanic's tools, as well as files and wood chisels, cold chisels and punches, and tool boxes) Recently, however, I decided to buy a Craftsman compressor. I figured I could put it on my Sears card, and pay it off when the homeowner made his second payment for the job.
Wouldnâ€™t you know it, I bought a model similar to the one featured in FHB # 178. It was a hot dog, but oil free. I found it defective the second I started it up on the job. It leaked air right through the valve, it wouldnâ€™t lock shut. The next day, I exchanged it at the Sears store (a half hour away) for a completely different model, a Craftsman oil-lube twin tank. At least this one worked out of the box (I stopped by a relatives house and tested it before I left the city), but by the end of the week, it developed the exact same problem. Can you imagine how many man hours Iâ€™m losing by now?
Over the weekend I went back to the store, only to realize the worst of my problems. The owner of the small Sears store tried to convince me to exchange it for yet another one. I explained to him I was ready to try a different brand. Thatâ€™s when I was told about Sears new policy of keeping 15% of the money of your money on returns as a restocking fee. The 90 day commercial warranty on the box, he said, was only good for repairs. I donâ€™t know if this could actually be legal, when a manufacturing defect has been discovered in less than 30 days, I just know theyâ€™re getting away with it.
First of all, itâ€™s no wonder that Kmart bought Sears. Second, theyâ€™ve only gone down hill from there. I went right down the street to Loweâ€™s and bought a Porter-Cable oil free pancake. Works great! Itâ€™s also less noisy that Craftsman's oil free hot dog.
If you're a long time and satisfied owner of a Craftsman power tool, I don't care. I firmly believe Craftsman's power tools have increasingly deteriorated in quality since you bought your product. Beware, Craftsman compressors are junk!